Empire Equine Veterinary Services

Empire Equine Veterinary Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

​

1. Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Billing and payment information

• Farm or residence location address

• Patient information and medical information relating to the patient
   

Automatically Collected Information

• IP address

• Browser type

• Pages visited and time spent on our website
   

2. How We Use Your Information

• Schedule and provide veterinary services

• Communicate regarding appointments, invoices, and care

• Process payments

• Improve our website and services

• Comply with legal and professional obligations
   

3. Sharing Your Information

We do not sell or rent your personal information. Information may be shared only with trusted service providers (such as payment processors or scheduling software) or when required by law.
 

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission is 100% secure.
 

5. Client Confidentiality

Veterinary medical records and client information are handled in accordance with applicable state veterinary laws and professional standards.
 

6. Cookies and Tracking

Our website may use cookies or similar technologies to improve functionality and user experience. You can disable cookies through your browser settings.

​

7. Your Rights

• Request access to or updates of your personal information

• Request deletion of information (subject to legal requirements)

• Opt out of non-essential communications

• Request your horse's medical record(s)
   

8. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our site.
 

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
 

11. Contact Us

Empire Equine Veterinary Services
Email: office@empireequinevet.com
Phone: (520) 500-3096