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Terms & Conditions

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Empire Equine Veterinary Services
Effective Date: [Insert Date]

These Terms & Conditions (“Terms”) govern your use of the website and services provided by Empire Equine Veterinary Services (“we,” “our,” or “us”). By accessing our website or using our services, you agree to these Terms.

1. Veterinary Services

Empire Equine Veterinary Services provides mobile equine veterinary care by appointment. All services are subject to veterinarian availability, weather, travel conditions, and safety considerations.

We reserve the right to refuse or discontinue services at our discretion, including when safety concerns arise.

2. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information regarding the horse(s) and premises

  • Ensure safe handling, restraint, and a safe working environment for the veterinarian and staff

  • Disclose any known behavioral, medical, or environmental risks

  • Be present or ensure a responsible agent is present during appointments unless otherwise agreed

3. Payment Terms

  • Payment is due at the time services are rendered unless prior arrangements are made

  • Accepted payment methods will be communicated prior to or at the appointment

  • Late or unpaid balances may be subject to additional fees and may result in refusal of future services

4. Cancellations & Missed Appointments

  • Cancellations must be made within a reasonable timeframe

  • Missed appointments or late cancellations may result in a cancellation fee

  • Emergency or weather-related exceptions may apply at our discretion

5. No Guarantees

Veterinary medicine is not an exact science. We do not guarantee outcomes, results, or cures. Treatment recommendations are based on professional judgment, available information, and client consent.

6. Emergency & After-Hours Care

Emergency or after-hours services are provided at our discretion and may incur additional fees. Availability is not guaranteed.

7. Website Use

The content on this website is for informational purposes only and does not constitute veterinary advice. Use of this website does not establish a veterinarian-client-patient relationship (VCPR).

8. Intellectual Property

All website content, including text, logos, images, and branding, is the property of Empire Equine Veterinary Services and may not be copied or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by Arizona law, Empire Equine Veterinary Services shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

10. Indemnification

You agree to indemnify and hold harmless Empire Equine Veterinary Services from any claims, damages, or expenses arising from:

  • Unsafe premises or animal behavior

  • Inaccurate information provided by the client

  • Failure to follow veterinary instructions or recommendations

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Arizona.

12. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about these Terms & Conditions, please contact:

Empire Equine Veterinary Services
Email: [your email]
Phone: [your phone number]

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